Terms of service
Welcome to Intimate Tones
By accessing or using our website at pbcha2-tj.myshopify.com, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or make purchases from us.
1. Store Information
Intimate Tones is an online retailer specializing in intimate apparel, lingerie, adult toys, lubricants, candles, and other miscellaneous intimate items. We operate as a drop shipping business, meaning products are fulfilled and shipped by our supplier partners directly to you.
2. Age Requirement
You must be at least 18 years of age to use this website and to make purchases. By placing an order, you confirm that you are 18 years or older.
3. Products
We strive to display our products accurately in descriptions and images. However, we cannot guarantee that your device's display will accurately reflect the actual color, appearance, or design of products. Product availability is subject to change without notice.
4. Orders and Fulfillment
When you place an order, you will receive an order confirmation email. As a drop shipping retailer, our products are shipped directly from our supplier partners. Processing times typically range from 2-7 business days, and shipping times vary depending on your location. We reserve the right to refuse or cancel any order at our discretion.
5. Pricing and Payment
All prices are listed in US Dollars (USD). We reserve the right to change prices at any time without notice. Payment is processed at the time of order placement. If a pricing error occurs, we may cancel your order and issue a full refund.
6. Shipping
Shipping costs and estimated delivery times are calculated at checkout. We are not responsible for shipping delays caused by our supplier partners, carriers, or circumstances beyond our control. For detailed shipping information, please review our Shipping Policy.
7. Returns and Refunds
We want you to love your purchase. For information about returns, exchanges, and refunds, please review our Return and Refund Policy. Due to the intimate nature of our products, certain hygiene restrictions may apply to returns.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Intimate Tones or our suppliers and may not be reproduced, distributed, or used without our written permission.
9. User Conduct
You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the site. You agree not to attempt to gain unauthorized access to any part of the website.
10. Limitation of Liability
Intimate Tones shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the product(s) in question.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the new terms.
13. Contact
If you have questions about these Terms of Service, please contact us through the contact information provided on our website.
Last updated: July 10, 2026